Careers and jobs with Click&Go

Always Hiring Great People

“We are a vibrant, exciting and fast-growing technology-based travel company that is always on the lookout for dynamic and talented people to fill vacancies that constantly arise in our business. We have doubled in size since 2014 and our ambition is to double in size again by 2018; we currently employ 50 staff.
As long as you have the right set of skills and experience in areas such as Sales, Customer Service, Marketing, Finance and IT we would like to hear from you, so please don’t wait until the role you may be interested in is advertised. If you are interested in being a part of our exciting journey send us your CV accompanied by a motivation letter to jobs@clickandgo.com; you don’t need experience in the travel industry to apply but enthusiasm would be an advantage. 

Company background

Click&Go is multi award-winning online travel company based in Dublin city centre. We provide consumers with an easy to use platform to design their own holiday by matching flights with great value accommodation across Europe and Worldwide. We are also the official holiday provider for Aer Lingus under the brand Holidays with Aer Lingus.

Our ambition 

The business has doubled in size from 2014 to 2016 and has achieved growth sales of 40 – 50 % every year since 2012. We have very ambitious growth plans and expect to see business double in size again from 2016 to 2018. We have a strong ethos of best practice and best service and aim to continue our high growth through investment in our technology infrastructure and by providing an exceptional user experience coupled with a competitive product offering.

Current positions

European Sales Executive

COMPANY BACKGROUND
Click&Go is multi award-winning online travel company based in Dublin city centre. We provide consumers with an easy to use platform to design their own holiday by matching flights with great value accommodation across Europe and Worldwide. We are also the official holiday provider for Aer Lingus under the brand Holidays with Aer Lingus. 


OUR AMBITION
The business doubled in size from 2014 to 2016 and achieved sales growth of 40 – 50 % every year since 2012. We have a strong ethos of best practice and best service and aim to continue our long term growth objectives through investment in our technology infrastructure and by providing an exceptional user experience coupled with a competitive product offering.


PURPOSE OF THE JOB 
To convert offline enquiries into sales/bookings and to proactively generate additional offline sales/bookings. This role is responsible for sales across the full range of ClickandGo Holidays. The primary focus will be European sun holidays and city breaks but also selling world-wide and cruise holidays. This involves delivery of sales targets using all available sales tools. 


You are responsible :

  • To meet and exceed your assigned individual and team targets
  • For dealing with inbound sales opportunities via phone,  email & social media 
  • For delivering 1st class Customer Experience to every customer 
  • For providing specialist advice to customers on destinations and properties, pre and post booking
  • For following up on potential clients and outbound sales (but no cold calling)
  • Up sell to existing clients
  • To deliver on our Brand guidelines 
    • We are happy 
    • We are responsible 
    • We are Human 
    • We are forward thinking 

You will need to have : 

  • A Customer Centric approach – you take great pride in delivering an excellent customer experience  
  • A Passion to Sell 
  • Previous sales experience preferably in a contact centre environment 
  • A keen interest in Travel or previous experience selling holidays 
  • A consistent record in meeting targets and Key Performance Indicators
  • Experience receiving weekly feedback on your performance 
  • Great verbal and written communication skills with a superb telephone manner.
  • Experience with Microsoft Office and excellent computer and keyboard skills.
  • A great attitude and enjoy working as part of a team.
  • Enviable organisational skills with accuracy & attention to detail. 

The Perks 

  • Being part of rapidly expanding company with strong market growth 
  • Uncapped commission payment 
  • Monthly company awards
  • Frequent invitations to trade events 
  • Occasional Educational trips 
  • City Centre location

 

HOW TO APPLY
If you are interested in applying for this position and joining the Sales Team at Click&Go, please send an up to date CV and cover email through the Jobbio Platform https://jobbio.com/click-go or click through the ‘We Are Hiring’ link on our careers page.
 
In your application you should clearly demonstrate how your skills and experience match the current requirements of Click&Go. Please also include your availability and your salary expectations.
 

Holiday Support Team Executive - to include weekend cover

COMPANY BACKGROUND
Click&Go is a multi-award-winning online travel company based in Dublin city centre. We provide consumers with an easy to use platform to design their own holiday by matching flights with great value accommodation across Europe and Worldwide. We are also the official holiday provider for Aer Lingus under the brand Holidays with Aer Lingus and the holiday provider for Shannon Airport under the brand Fly-Shannon.  Current Headcount is approx. 60.  In June 2018 Click&Go’s Polish website went live, our first international expansion. There is an office in Warsaw with a startup of 3.

 

OUR AMBITION
The business doubled in size from 2014 to 2016 and has achieved growth sales of 40 – 50 % every year since 2012. We have very ambitious growth plans and expect to see double digit annual growth rates in Ireland until at least 2020. We have a strong ethos of best practice and best service and aim to continue our high growth through investment in our technology infrastructure and by providing an exceptional user experience coupled with a competitive product offering.

 

PURPOSE OF THE JOB
The main purpose of this role is to handle all administrative functions as part of Holiday Support Team at Click&Go in a timely and professional manner. The Holiday Support Team are the primary point of contact for our clients before travel, and when they are on holidays. A high level of customer service and efficiency is required from the team in order to provide an excellent customer experience. The role involves handling all queries on existing bookings and is very hands on, with both customers and suppliers.

 

WORKING HOURS
This permanent position is to specifically include weekend cover. The options available are as follows:

  • 5 days to include at least one weekend day cover (Tuesday to Saturday or Sunday to Thursday). 
  • 5 days of a rotating roster to include 2 weekends of cover a month (1 weekend on, 1 weekend off)
  • 3 days per week to include Saturday & Sunday plus Monday or Friday. 
  • The weekend working hours are as follows; Saturday 9am to 4pm; Sunday and Bank Holidays, 12noon to 4pm. Outside of weekends the normal working hours apply, 9am to 5:30pm. The exact days and working hours can be further discussed at interview stage.

 

PRIMARY RESPONSIBILITIES

  • Attend to clients queries over the phone and by email (on existing booking)
  • Manage situations and plan responses to clients when there are last minute changes to their holiday arrangements prior to travel
  • Liaise with our suppliers abroad should clients require assistance whilst on holiday
  • Process last minute cancellations of holiday bookings 

 

ESSENTIAL KNOWLEDGE, SKILLS AND EXPERIENCE

  • Previous work experience within the travel industry is beneficial for this role
  • Excellent organisational and administrative skills
  • Good written and verbal communications skills to deliver a friendly and professional service at all times 
  • Confident and able to work under pressure in a calm manner
  • Attention to detail with strategic approach to decision making
  • Eager to improve overall operational efficiency and productivity within the team

 

PERSONAL ATTRIBUTES 

  • Polite with a positive attitude towards work and seeking a challenge 
  • Professional with strong commercial awareness
  •  Self-motivated and confident to work under pressure
  • Great attention to detail
  • Ability to prioritize your own workload 
  • Enthusiastic and willing to develop new skills to help maintain Click&Go’s ambitious growth plans.

 

HOW TO APPLY
If you are interested in applying for this position and joining the Holiday Support Team at Click&Go, please send an up to date CV and cover email through the Jobbio Platform https://jobbio.com/click-go

 

In your application you should clearly demonstrate how your skills and experience match the current requirements of Click&Go. Please also include your availability and your salary expectations.

Product Support

Company background
Click&Go is a multi-award-winning online travel company based in Dublin city centre. We provide consumers with an easy to use platform to design their own holiday by matching flights with great value accommodation across Europe and Worldwide. We are also the official holiday provider for Aer Lingus under the brand Holidays with Aer Lingus and the holiday provider for Shannon Airport under the brand Fly-Shannon.  Current Headcount is approx. 60.  In June 2018 Click&Go’s Polish website went live, our first international expansion. There is an office in Warsaw with a startup of 3.

 

Our ambition
The business has doubled in size from 2014 to 2016 and has achieved growth sales of 40 – 50% every year since 2012. We have very ambitious growth plans and expect to see business double in size again from 2016 to 2020. We have a strong ethos of best practice and best service and aim to continue our high growth through investment in our technology infrastructure and by providing an exceptional user experience coupled with a competitive product offering.
 

Purpose of the job

The main purpose of this role is to support the Product Development Manager - Cruise, USA & Worldwide. This role will involve the following:

 

Primary responsibilities

  • Maintain up to date and accurate pricing for all product through the collation of rates and special offers.
  • Ensuring website is updated with offers for assigned areas.
  • Ongoing product reviews by destination to ensure we have the correct product mix for our customers.
  • Decision making on product selection for new and existing destinations. This function requires good data analysis, competitor and market reviews.
  • Liaising with our suppliers and overseas partners to meet all of the above responsibilities.
  • Ensuring the sales and marketing team are updated with current offers from suppliers

 

Essential knowledge, skills and experience

  • Minimum of 2 year experience in a busy office environment 
  • Aptitude for analysing data and competent working with numbers - a high level of numeracy and accuracy are key to this role
  • Excellent organizational and analytical skills
  • Previous experience in the travel industry is an advantage but not essential 
  • Ability to multi-task and meet deadlines 
  • Proficiency in Microsoft Excel & Word is a must
  • An enthusiastic team player who learns fast

 

Personal attributes

  • Highly numerate with a demonstrable data driven approach to problem solving.
  • Self-motivated and able to work under pressure to tight deadlines.
  • Obsessive attention to detail.
  • Professional and commercially aware.
  • Flexible.
  • Able to work as part of a team as well as on own.
  • Curious and willing to develop new skills to help maintain ClickandGo’s ambitious growth.
  • An interest in the travel industry.

 

Note that this job description is not intended to be all-inclusive. Employees may be required to perform other related duties as required by the ongoing needs of the business.

 

How to apply
If you are interested in applying for this position, please send an up to date CV and cover email through or Jobbio platform, link here https://jobbio.com/click-go


In your application you should clearly demonstrate how your skills and experience match the current requirements of ClickandGo. Please also include your availability and your salary expectations.

Cruise Sales Executive

COMPANY BACKGROUND

Click&Go is multi award-winning online travel company based in Dublin city centre. We provide consumers with an easy to use platform to design their own holiday by matching flights with great value accommodation across Europe and Worldwide. We are also the official holiday provider for Aer Lingus under the brand Holidays with Aer Lingus & Shannon Airport with FlyShannon.

 

OUR AMBITION
The business has doubled in size from 2014 to 2016 and has achieved growth sales of 40 – 50 % every year since 2012. We have very ambitious growth plans and expect to see business double in size again from 2018 to 2021. We have a strong ethos of best practice and best service and aim to continue our high growth through investment in our technology infrastructure and by providing an exceptional user experience coupled with a competitive product offering.

 

PURPOSE OF THE JOB 
To convert offline Cruise enquiries into sales/bookings and to proactively generate additional offline sales/bookings. This role is primarily responsible for sales across the Cruise product but may be asked to provide assistance across all products with Click&Go Holidays. This involves delivery of sales targets using all available sales tools.

 

You are responsible:

  • To meet and exceed your assigned individual and team targets
  • For dealing with inbound sales opportunities via phone,  email & social media 
  • For delivering 1st class Customer Experience to every customer 
  • For providing specialist advice to customers on destinations and properties, pre and post booking
  • For following up on potential clients and outbound sales (but no cold calling)
  • Up sell to existing clients
  • To deliver on our Brand guidelines; 
    • We are happy 
    • We are responsible 
    • We are Human 
    • We are forward thinking 

You will need to have: 

  • A Customer Centric approach – you take great pride in delivering an excellent customer experience 
  • Working knowledge of a GDS system (Galileo or Amadeus) is a distinct advantage 
  • A Passion to Sell 
  • Previous sales experience preferably in a contact centre environment 
  • A keen interest in Travel or previous experience selling holidays 
  • A consistent record in meeting targets and Key Performance Indicators.
  • Experience receiving weekly feedback on your performance
  • Great verbal and written communication skills with a superb telephone manner.
  • Experience with Microsoft Office and excellent computer and keyboard skills.
  • A great attitude and enjoy working as part of a team.
  • Enviable organisational skills with accuracy & attention to detail

 

The Perks 

  • Being part of a rapidly expanding company with strong market growth 
  • Uncapped commission payment 
  • Monthly company awards
  • Frequent invitations to trade events 
  • Occasional Educational trips 
  • City Centre location 

 

HOW TO APPLY
If you are interested in applying for this position, please send an up to date CV and cover email through or Jobbio platform, link here https://company.jobbio.com/jobs. In your application you should clearly demonstrate how your skills and experience match the current requirements of Click&Go.